Case Study: Dermatology Patient Tracking and Pathway Management – West Suffolk
Client BackgroundWest Suffolk NHS Trust sought to improve the efficiency of their dermatology patient pathways. The focus was on reducing waiting lists, ensuring timely follow-ups, and discharging patients whose pathways were complete, all while maintaining high...
Insourcing and the NHS Green Plan: What Procurement Leads Should Know
As the NHS continues its journey toward Net Zero, sustainability is no longer a ‘nice to have’, it’s a contractual imperative. NHS Green Plans and the Greener NHS Programme have placed environmental responsibility firmly on the agenda, not only for clinical delivery...
Path to Progression: How Support Workers Can Become Registered Managers in Complex Care Services
The healthcare industry is always evolving, and as the demand for high-quality complex care services grows, so does the need for effective leadership. Registered Managers play a crucial role in overseeing and improving care quality, ensuring compliance, and leading...
Trauma-Informed Care: A Vital Approach to Addressing ACEs
Trauma-Informed Care: A Vital Approach to Addressing ACEs At Health Now, our Complex Care Service uses a model of trauma-informed care. But what is trauma-informed care and why is it linked with ACEs (Adverse Childhood Experiences)? What are ACEs? Adverse Childhood...